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Printable guides by council area

Choose the community this guide is for

Direct-border LGA

Each guide starts with services whose reviewed coverage includes Monash. Regional and Victoria-wide options follow where they are genuinely available to residents. “Confirmed for Monash” describes reviewed service-area evidence, not the physical location of the provider.

CivicRoute

Monash community support guide

A public-friendly guide to reviewed services, with coverage confirmed for Monash listed before regional and Victoria-wide options. Confirm details directly with the provider when timing or availability matters.

QR code for current CivicRoute information

Current directory

Need urgent help? If someone is in immediate danger, call 000. For urgent homelessness help in Victoria, call 1800 825 955.

Need language support? Tell the service which language you prefer and ask whether an interpreter can be arranged.

How to use this guide

Find the kind of help you need, then read each card for who can access it, where it operates, how to make contact and any listed hours or cost. Phone numbers, email addresses and websites remain clickable when the guide is saved as a PDF. For the latest service details, use the QR code or online directory.

2 confirmed for Monash · 32 also available more broadly

Services by support type

Service details can change. Check current hours, eligibility and availability with the provider before travelling or relying on a listing.

Food & meals

13 services · 2 confirmed for Monash · 11 broader

Confirmed for Monash

Monash Waverley Community Information & Support

Mount Waverley · Emergency Relief & Community Information

Food & groceriesBills & moneyHealth & medication

Food parcels, food vouchers and some fresh food, plus help with prescriptions, essential travel, utility-related assistance, nappies, education costs, budgeting, information and referrals

Who can access
People experiencing hardship who live in the service's eligible Monash postcodes/streets, including 3149, 3150, 3170 and specified parts of 3125, 3147, 3148 and 3168; current identification/address is required
Where / service area
Rear 47 Miller Crescent, Mount Waverley, VIC 3149
Serves: Monash
How to access
Walk in or contact the provider
Hours
Monday–Friday, 10am – 1pm
Cost
Free

Sikh Volunteers Australia

Free Food Delivery · Ready Meals

Food & groceries

Free food delivery

Who can access
People in need within the listed south-east Melbourne council areas
Where / service area
No fixed public address listed
Serves: Monash
How to access
Text the provider · Appointment required
Hours
Sunday delivery; request by SMS/text one day before
Cost
Free

Also available more broadly to people in Monash

Asylum Seeker Resource Centre - Refugee Resource Hub

Refugee Resource Hub · Food Parcel

Food & groceries

Foodbank groceries and essential items

Who can access
People seeking asylum and refugees supported by ASRC
Where / service area
205 Thomas Street, Dandenong, VIC 3175
Serves: South East Melbourne
How to access
Contact the service directly · Walk-in available
Hours
Refugee Resource Hub: Monday, Tuesday and Thursday, 10am – 4pm
Cost
Free

Bakhtar Community Organisation

Dandenong office · Food Relief & Vouchers

Food & groceries

Food relief, vouchers and referrals

Who can access
Individuals and families experiencing hardship
Where / service area
Level 1, 329 Thomas Street, Dandenong, VIC 3175
Serves: South East Melbourne
How to access
Contact the provider · Appointment required
Hours
Dandenong office: Monday–Friday by appointment only

COOK4CALD

South East Melbourne meal delivery · Seasonal Meal Delivery

Food & groceries

Fresh culturally diverse, halal and vegan-friendly meals delivered to recipients during scheduled program periods

Who can access
Focuses on CALD families, migrants, refugees, people seeking asylum and international students; the provider states support is not exclusive and may assist anyone in the community who needs a meal
Where / service area
No fixed public address listed
Serves: South East Melbourne
How to access
Online Registration
Hours
Runs during specific program periods throughout the year; check the current website/social channels for ordering availability
Cost
Free

Cornerstone

Dandenong · Community Meals

Food & groceries

Free ready-made and community meals across the weekly meal program

Who can access
General Community
Where / service area
25 James Street, Dandenong, VIC 3175
Serves: South East Melbourne
How to access
Walk in
Hours
Monday, 9am – 3pm; Tuesday, 9am – 2pm; Wednesday, 9am – 3pm; Thursday, 9am – 3pm and 5pm–6.30pm; Friday, 9am – 2pm. Meal times vary by day; see official weekly schedule.
Cost
Free

Cornerstone

Dandenong · Food Parcels

Food & groceries

Fresh food parcels, pantry parcels and pet food at scheduled weekly times

Who can access
General Community
Where / service area
25 James Street, Dandenong, VIC 3175
Serves: South East Melbourne
How to access
Walk in
Hours
Fresh food parcels: Friday, 10.15am – 11am. Pantry parcels: Monday, 10am – 11am by request.
Cost
Free

Doveton Neighbourhood Learning Centre

The Dove (temporary location) · Food Parcel

Food & groceries

Emergency food relief

Who can access
People experiencing hardship; provider also lists concession/Health Care card holders and asylum seekers/refugees as eligible groups
Where / service area
78 Power Road, Doveton, VIC 3177
Serves: South East Melbourne
How to access
Appointment required
Hours
Emergency food relief: Thursday, 9.30am–1.45pm by appointment
Cost
Free

Sikh Volunteers Australia

Langwarrin base · Ready Meals

Food & groceries

Free Tiffin meal pickup

Who can access
Anyone who needs free food
Where / service area
1565A Dandenong-Hastings Road, Langwarrin, VIC 3910
Serves: South East Melbourne
How to access
Walk in
Hours
Wednesday, Thursday, Saturday and Sunday, 5pm – 6pm
Cost
Free

Theodora's Cheerful Givers

Foodbank & Outreach · Food Parcel

Food & groceries

Free food parcels and pre-cooked frozen meals

Who can access
People with a genuine need; the provider notes a Centrelink card is generally needed for food-parcel collection
Where / service area
1/12 Govan Street, Seaford, VIC 3198
Serves: South East Melbourne
How to access
Contact the provider · Appointment required
Hours
Monday–Friday, 10am–3.30pm (except public holidays)
Cost
Free

Victorian Aboriginal Child & Community Agency (VACCA)

VACCA Dandenong · Emergency Relief

Food & groceriesBills & moneyClothing & essentials

Emergency relief including food vouchers, utility assistance and other material aid

Who can access
Aboriginal and Torres Strait Islander people experiencing financial stress or hardship
Where / service area
Level 2, 1-7 Langhorne Street, Dandenong, VIC 3175
Serves: South East Melbourne
How to access
Contact the provider
Hours
Monday–Friday, 9am – 5pm
Cost
Free

We Care Community Services

Community Pantry · Food Parcel

Food & groceries

Community pantry with fresh produce, pantry staples and personal care essentials

Who can access
Individuals and families experiencing hardship
Where / service area
307 Gladstone Road, Dandenong North, VIC 3175
Serves: South East Melbourne
How to access
Walk in
Hours
Friday, 10am – 1pm
Cost
Free

St Vincent de Paul Society Victoria

Welfare Assistance / Home Visitation · Welfare Assistance & Home Visitation

Food & groceriesBills & moneyClothing & essentials

Free confidential welfare assistance with local conference/home-visitation support that may include food or food vouchers, clothing, furniture, utility-bill support, budget support, information and advocacy

Who can access
People in Victoria seeking practical welfare assistance; support is assessed according to individual or family circumstances and local capacity
Where / service area
No fixed public address listed
Serves: Victoria-wide
How to access
Call for intake
Hours
Monday–Friday, 10am – 3pm; public holidays excluded
Cost
Free

Money & bills

2 services · 0 confirmed for Monash · 2 broader

Also available more broadly to people in Monash

South East Community Links

SECL Dandenong · Financial Counselling

Bills & money

Free, independent and confidential financial counselling

Who can access
People experiencing financial difficulty
Where / service area
186 Foster Street East, Dandenong, VIC 3175
Serves: South East Melbourne
How to access
Call for intake · Appointment required
Hours
Central intake: Monday–Friday, 9am – 5pm
Cost
Free

National Debt Helpline

Statewide phone and online service · Financial Counselling

Bills & money

Free confidential financial counselling, practical advice and support with debt and financial difficulty by phone and live chat, with connection to local face-to-face counselling where needed

Who can access
People seeking help with debt or financial difficulty
Where / service area
No fixed public address listed
Serves: Victoria-wide
How to access
Contact the service directly
Hours
Phone: Monday–Friday, 9.30am–4.30pm; live chat: Monday–Friday, 9am – 8pm
Cost
Free

Housing & homelessness

3 services · 0 confirmed for Monash · 3 broader

Also available more broadly to people in Monash

Launch Housing

Bob's Place · Crisis Accommodation

Housing help

Crisis supported accommodation, case management and advocacy

Who can access
Families, couples and singles experiencing homelessness
Where / service area
35 Robinson Street, Dandenong, VIC 3175
Serves: South East Melbourne
How to access
Referral from a service or worker · Appointment required
Hours
Bob's Place staffed 24/7; access points Monday–Friday, 9am – 5pm

Wayss

Dandenong housing access point · Casework

Housing help

Initial assessment, housing advice, advocacy and referrals

Who can access
People in the southeast region at risk of or experiencing homelessness
Where / service area
20-22 Princes Highway, Dandenong, VIC 3175
Serves: South East Melbourne
How to access
Contact the service directly · Walk-in available
Hours
Monday–Friday, 9am – 5pm
Cost
Free

VincentCare

Crisis Accommodation

Housing help

Housing and crisis accommodation access/referral

Who can access
People experiencing or at risk of homelessness
Where / service area
No fixed public address listed
Serves: Victoria-wide
How to access
Call for intake · Appointment required
Hours
Statewide housing/crisis accommodation line
Cost
Free

Family violence & safety

1 service · 0 confirmed for Monash · 1 broader

Also available more broadly to people in Monash

The Orange Door

Dandenong · Casework

Family violence & safety

Family violence and child/family wellbeing support, assessment, safety planning, crisis support and referrals

Who can access
Adults, children and young people experiencing or at risk of family violence, and families needing child and family wellbeing support
Where / service area
311 Lonsdale Street, Dandenong, VIC 3175
Serves: South East Melbourne
How to access
Contact the service directly · Walk-in available
Hours
Monday–Friday, 9am – 5pm; closed public holidays
Cost
Free

Mental health & counselling

2 services · 0 confirmed for Monash · 2 broader

Also available more broadly to people in Monash

Catholic Care Victoria

Dandenong office · Counselling

Mental health & counselling

Individual, couple and family counselling in person, by phone or online

Who can access
General Community
Where / service area
Level 2, 33-35 Princes Highway, Dandenong, VIC 3175
Serves: South East Melbourne
How to access
Contact the service directly · Appointment required
Hours
Monday, 9am – 5pm; Tuesday, 9am – 8pm; Wednesday–Friday, 9am – 5pm
Cost
Fee Paying

Headspace Dandenong

Dandenong Hub · Counselling

Mental health & counsellingAlcohol & drug support

Youth mental health and wellbeing support

Who can access
Young people aged 12–25
Where / service area
Level 2, 26 McCrae Street, Dandenong, VIC 3175
Serves: South East Melbourne
How to access
Online form or phone intake · Appointment required
Hours
Monday, 9am – 5pm; Tuesday–Thursday, 10am – 6pm; Friday, 9am – 5pm
Cost
Free

Health & medication

2 services · 0 confirmed for Monash · 2 broader

Also available more broadly to people in Monash

Monash Health Drug & Alcohol Service (MHDAS)

Primary Health Clinic & Needle and Syringe Program · Needle & Syringe Program

Health & medicationAlcohol & drug support

Needle and Syringe Program, harm-reduction equipment, advice and free naloxone

Who can access
People who inject drugs
Where / service area
Level 1, 9 Pultney Street, Dandenong, VIC 3175
Serves: South East Melbourne
How to access
Walk in
Hours
Monday–Friday, 9am – 5pm; closed weekends and public holidays
Cost
Free

Monash Health Drug & Alcohol Service (MHDAS)

Primary Health Clinic & Needle and Syringe Program · Primary Health & Pharmacotherapy

Health & medicationAlcohol & drug support

Primary Health Clinic: pharmacotherapy, specialised health care, nursing and mental health support for people who inject drugs

Who can access
People who inject drugs who are referred by a GP
Where / service area
Level 1, 9 Pultney Street, Dandenong, VIC 3175
Serves: South East Melbourne
How to access
GP referral required · Appointment required
Hours
Monday–Friday, 9am – 5pm; closed weekends and public holidays
Cost
Free

Alcohol & drug support

2 services · 0 confirmed for Monash · 2 broader

Also available more broadly to people in Monash

South East Consortium of Alcohol and Drug Agencies (SECADA)

SECADA intake and counselling network · Alcohol & Other Drug Counselling

Alcohol & drug support

Alcohol and other drug intake, assessment, counselling and connection to treatment across the SECADA service network

Who can access
People seeking alcohol and other drug support, including family members, friends and carers
Where / service area
No fixed public address listed
Serves: South East Melbourne
How to access
Call for intake · Appointment required
Hours
Monday–Friday, 9am – 5pm, excluding public holidays
Cost
Free

Uniting

Alcohol & Other Drug Counselling

Alcohol & drug support

Individual and family counselling for people impacted by alcohol or drug use

Who can access
Anyone aged 16+ impacted by substance use, including family members or loved ones
Where / service area
No fixed public address listed
Serves: Victoria-wide
How to access
Call for intake · Appointment required
Hours
Monday–Friday, 9am – 5pm for Uniting intake; Directline 1800 888 236 is available 24/7
Cost
Free

Legal help

2 services · 0 confirmed for Monash · 2 broader

Also available more broadly to people in Monash

Monash Law Clinics

Clayton Office · Free Legal Advice & Assistance

Legal help

Free legal advice and assistance across eligible general, family and tax matters, with phone and onsite appointments

Who can access
Assistance depends on the legal issue, eligibility criteria, conflict checks and current service capacity; people facing barriers to justice are prioritised
Where / service area
60 Beddoe Avenue, Clayton, VIC 3168
Serves: Victoria-wide
How to access
Phone or email for appointment
Hours
Appointment requests Monday–Friday, 9am – 4pm; Clayton office Monday–Friday, 9am – 5pm
Cost
Free

South-East Monash Legal Service

Springvale Office · Casework

Legal help

Free confidential legal advice, assistance and representation on eligible matters

Who can access
Legal help is subject to service eligibility and capacity; priority is given to people experiencing financial hardship or barriers to accessing legal services
Where / service area
5 Osborne Avenue, Springvale, VIC 3171
Serves: Victoria-wide
How to access
Appointment required
Hours
By appointment; new appointment slots are released Monday, 9.30am, Wednesday, 2pm and Thursday, 2pm
Cost
Free

Jobs & training

1 service · 0 confirmed for Monash · 1 broader

Also available more broadly to people in Monash

Chisholm Institute Skills and Jobs Centre

Dandenong · Job Readiness

Jobs & training

Free career advice, job-search and resume support, training/pathway advice, workshops, apprenticeship advice and job matching

Who can access
Open to all Victorians and Victorian employers regardless of visa status
Where / service area
228-234 Lonsdale Street, Dandenong, VIC 3175
Serves: Victoria-wide
How to access
Appointment required
Hours
Monday–Friday, 9am – 5pm; book an appointment before attending
Cost
Free

Migrant & refugee support

3 services · 0 confirmed for Monash · 3 broader

Also available more broadly to people in Monash

Bakhtar Community Organisation

Dandenong office · Resettlement & Integration Support

Migrant & refugee support

Resettlement support, material aid and integration workshops

Who can access
Refugees and community members seeking resettlement or integration support
Where / service area
Level 1, 329 Thomas Street, Dandenong, VIC 3175
Serves: South East Melbourne
How to access
Contact the provider · Appointment required
Hours
Dandenong office: Monday–Friday by appointment only

Catholic Care Victoria

Dandenong office · Asylum Seeker Support

Migrant & refugee support

Practical support, advocacy, referrals and material assistance for people seeking asylum

Who can access
Asylum seeker families and individuals
Where / service area
Level 2, 33-35 Princes Highway, Dandenong, VIC 3175
Serves: South East Melbourne
How to access
Referral from a service or worker · Appointment required
Hours
Dandenong office: Monday, 9am – 5pm; Tuesday, 9am – 8pm; Wednesday–Friday, 9am – 5pm
Cost
Free

Catholic Care Victoria

Dandenong office · SETS Settlement Support & Programs

Migrant & refugee support

Settlement case management, youth programs, adult training and information sessions

Who can access
Humanitarian entrants in their first five years of arrival in Australia
Where / service area
Level 2, 33-35 Princes Highway, Dandenong, VIC 3175
Serves: South East Melbourne
How to access
Referral from a service or worker · Appointment required
Hours
Dandenong office: Monday, 9am – 5pm; Tuesday, 9am – 8pm; Wednesday–Friday, 9am – 5pm
Cost
Free

Clothing & essentials

1 service · 0 confirmed for Monash · 1 broader

Also available more broadly to people in Monash

Victorian Aboriginal Child & Community Agency (VACCA)

VACCA Dandenong · Furniture & Essential Material Aid

Clothing & essentials

Material aid including furniture, whitegoods, food/store/fuel vouchers and utility relief

Who can access
Aboriginal and Torres Strait Islander people experiencing financial stress or hardship
Where / service area
Level 2, 1-7 Langhorne Street, Dandenong, VIC 3175
Serves: South East Melbourne
How to access
Contact the provider
Hours
Monday–Friday, 9am – 5pm
Cost
Free

Finding services

2 services · 0 confirmed for Monash · 2 broader

Also available more broadly to people in Monash

South East Community Links

Dandenong Station Community Connectors · Casework

Help finding services

On-the-ground support, service navigation and referrals

Who can access
People seeking immediate support or connection to local services
Where / service area
Dandenong VIC 3175
Serves: South East Melbourne
How to access
Contact the provider or use station outreach · Walk-in available
Hours
Dandenong Station: weekdays, 1pm – 5pm
Cost
Free

South East Community Links

Frankston Station Community Connectors · Community Connectors

Help finding services

On-the-ground support, service navigation and referrals

Who can access
People seeking immediate support or connection to local services
Where / service area
Frankston VIC 3199
Serves: South East Melbourne
How to access
Contact the provider or use station outreach · Walk-in available
Hours
Frankston Station: weekdays, 1pm – 5pm
Cost
Free