| Food & meals13 services |
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| Coverage confirmed for Frankston |
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| Community Support FrankstonFrankston telephone triage · Emergency ReliefEmergency food parcels and grocery vouchers, help with utility bills and vital medication expenses, essential travel costs, material assistance, information, advocacy and referrals | Who: People experiencing hardship who live in eligible Frankston City areas: postcodes 3199, 3198, 3200, 3201, 3910, 3911 (Langwarrin South only) and 3977 (Skye and Sandhurst only). Current identification showing name and Frankston address is required for assessment. Access: Call for intake · Appointment required Hours: Monday, Tuesday, Wednesday & Friday, 9.30am–3.30pm; Thursday, 12pm–3.30pm Cost: Free | Frankston VIC 3199 Serves: Frankston | 03 9783 7284csf@frankston.netfrankston.net (opens in a new tab) |
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| Sikh Volunteers AustraliaFree Food Delivery · Ready MealsFree food delivery | Who: People in need within the listed south-east Melbourne council areas Access: Text the provider · Appointment required Hours: Sunday delivery; request by SMS/text one day before Cost: Free | No fixed public address listed Serves: Frankston | 0452 401 734sikhvolunteersaustralia.org (opens in a new tab) |
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| Also available more broadly to people in Frankston |
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| Asylum Seeker Resource Centre - Refugee Resource HubRefugee Resource Hub · Food ParcelFoodbank groceries and essential items | Who: People seeking asylum and refugees supported by ASRC Access: Contact the service directly · Walk-in available Hours: Refugee Resource Hub: Monday, Tuesday and Thursday, 10am – 4pm Cost: Free | 205 Thomas Street, Dandenong, VIC 3175 Serves: South East Melbourne | 03 8772 1380rrh-admin@asrc.org.auasrc.org.au (opens in a new tab) |
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| Bakhtar Community OrganisationDandenong office · Food Relief & VouchersFood relief, vouchers and referrals | Who: Individuals and families experiencing hardship Access: Contact the provider · Appointment required Hours: Dandenong office: Monday–Friday by appointment only | Level 1, 329 Thomas Street, Dandenong, VIC 3175 Serves: South East Melbourne | (03) 9703 2555info@bakhtar.org.aubakhtar.org.au (opens in a new tab) |
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| COOK4CALDSouth East Melbourne meal delivery · Seasonal Meal DeliveryFresh culturally diverse, halal and vegan-friendly meals delivered to recipients during scheduled program periods | Who: Focuses on CALD families, migrants, refugees, people seeking asylum and international students; the provider states support is not exclusive and may assist anyone in the community who needs a meal Access: Online Registration Hours: Runs during specific program periods throughout the year; check the current website/social channels for ordering availability Cost: Free | No fixed public address listed Serves: South East Melbourne | cook4cald@gmail.comcook4cald.org (opens in a new tab) |
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| CornerstoneDandenong · Community MealsFree ready-made and community meals across the weekly meal program | Who: General Community Access: Walk in Hours: Monday, 9am – 3pm; Tuesday, 9am – 2pm; Wednesday, 9am – 3pm; Thursday, 9am – 3pm and 5pm–6.30pm; Friday, 9am – 2pm. Meal times vary by day; see official weekly schedule. Cost: Free | 25 James Street, Dandenong, VIC 3175 Serves: South East Melbourne | 0481 186 323admin@cornerstonecentre.com.aucornerstonecentre.com.au (opens in a new tab) |
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| CornerstoneDandenong · Food ParcelsFresh food parcels, pantry parcels and pet food at scheduled weekly times | Who: General Community Access: Walk in Hours: Fresh food parcels: Friday, 10.15am – 11am. Pantry parcels: Monday, 10am – 11am by request. Cost: Free | 25 James Street, Dandenong, VIC 3175 Serves: South East Melbourne | 0481 186 323admin@cornerstonecentre.com.aucornerstonecentre.com.au (opens in a new tab) |
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| Doveton Neighbourhood Learning CentreThe Dove (temporary location) · Food ParcelEmergency food relief | Who: People experiencing hardship; provider also lists concession/Health Care card holders and asylum seekers/refugees as eligible groups Access: Appointment required Hours: Emergency food relief: Thursday, 9.30am–1.45pm by appointment Cost: Free | 78 Power Road, Doveton, VIC 3177 Serves: South East Melbourne | 03 9791 1449info@dovetonnlc.com.audnlc.org (opens in a new tab) |
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| Sikh Volunteers AustraliaLangwarrin base · Ready MealsFree Tiffin meal pickup | Who: Anyone who needs free food Access: Walk in Hours: Wednesday, Thursday, Saturday and Sunday, 5pm – 6pm Cost: Free | 1565A Dandenong-Hastings Road, Langwarrin, VIC 3910 Serves: South East Melbourne | 0452 601 734sikhvolunteersaustralia.org (opens in a new tab) |
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| Theodora's Cheerful GiversFoodbank & Outreach · Food ParcelFree food parcels and pre-cooked frozen meals | Who: People with a genuine need; the provider notes a Centrelink card is generally needed for food-parcel collection Access: Contact the provider · Appointment required Hours: Monday–Friday, 10am–3.30pm (except public holidays) Cost: Free | 1/12 Govan Street, Seaford, VIC 3198 Serves: South East Melbourne | 0413 807 763theodorahouse.org.au (opens in a new tab) |
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| Victorian Aboriginal Child & Community Agency (VACCA)VACCA Dandenong · Emergency ReliefEmergency relief including food vouchers, utility assistance and other material aid | Who: Aboriginal and Torres Strait Islander people experiencing financial stress or hardship Access: Contact the provider Hours: Monday–Friday, 9am – 5pm Cost: Free | Level 2, 1-7 Langhorne Street, Dandenong, VIC 3175 Serves: South East Melbourne | 03 9108 3500vacca@vacca.orgvacca.org (opens in a new tab) |
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| We Care Community ServicesCommunity Pantry · Food ParcelCommunity pantry with fresh produce, pantry staples and personal care essentials | Who: Individuals and families experiencing hardship Access: Walk in Hours: Friday, 10am – 1pm Cost: Free | 307 Gladstone Road, Dandenong North, VIC 3175 Serves: South East Melbourne | 03 8791 5255wecare.services (opens in a new tab) |
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| St Vincent de Paul Society VictoriaWelfare Assistance / Home Visitation · Welfare Assistance & Home VisitationFree confidential welfare assistance with local conference/home-visitation support that may include food or food vouchers, clothing, furniture, utility-bill support, budget support, information and advocacy | Who: People in Victoria seeking practical welfare assistance; support is assessed according to individual or family circumstances and local capacity Access: Call for intake Hours: Monday–Friday, 10am – 3pm; public holidays excluded Cost: Free | No fixed public address listed Serves: Victoria-wide | 1800 305 330vinnies.org.au (opens in a new tab) |
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| Housing & homelessness5 services |
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| Coverage confirmed for Frankston |
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| Peninsula Community Legal CentreSouth East visiting services · General Legal AdviceFree legal advice on a broad range of family, criminal and civil law matters for people within PCLC's current general-advice catchment | Who: People who live, work or study in Frankston, Casey, Cardinia, Glen Eira, Kingston or Mornington Peninsula, subject to the legal matter, service eligibility and current capacity Access: Phone / Appointment Hours: Telephone advice Monday–Friday by appointment; visiting appointments are arranged through PCLC Cost: Free | No fixed public address listed Serves: Frankston | 03 9783 3600pclc@pclc.org.aupclc.org.au (opens in a new tab) |
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| Peninsula Community Legal CentreSouth East visiting services · Tenancy Assistance & AdvocacyTenancy advice, ongoing assistance and VCAT representation for eligible private tenants, rooming-house and caravan-park residents | Who: Private tenants, rooming-house and caravan-park residents in the Southern Melbourne or Bayside Peninsula regions; priority is given to people affected by family violence, financial disadvantage or other vulnerability Access: Phone / Appointment Hours: Appointments are arranged through the PCLC Frankston office; visiting services include Dandenong, Clayton South, Narre Warren and Pakenham Cost: Free | No fixed public address listed Serves: Frankston | 03 9783 3600pclc@pclc.org.aupclc.org.au (opens in a new tab) |
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| Also available more broadly to people in Frankston |
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| Launch HousingBob's Place · Crisis AccommodationCrisis supported accommodation, case management and advocacy | Who: Families, couples and singles experiencing homelessness Access: Referral from a service or worker · Appointment required Hours: Bob's Place staffed 24/7; access points Monday–Friday, 9am – 5pm | 35 Robinson Street, Dandenong, VIC 3175 Serves: South East Melbourne | 1800 825 955launchhousing.org.au (opens in a new tab) |
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| WayssDandenong housing access point · CaseworkInitial assessment, housing advice, advocacy and referrals | Who: People in the southeast region at risk of or experiencing homelessness Access: Contact the service directly · Walk-in available Hours: Monday–Friday, 9am – 5pm Cost: Free | 20-22 Princes Highway, Dandenong, VIC 3175 Serves: South East Melbourne | 03 9791 6111contact@wayss.org.auwayss.org.au (opens in a new tab) |
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| VincentCareCrisis AccommodationHousing and crisis accommodation access/referral | Who: People experiencing or at risk of homelessness Access: Call for intake · Appointment required Hours: Statewide housing/crisis accommodation line Cost: Free | No fixed public address listed Serves: Victoria-wide | 1800 825 955vincentcare.org.au (opens in a new tab) |
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| Migrant & refugee support3 services |
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| Also available more broadly to people in Frankston |
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| Bakhtar Community OrganisationDandenong office · Resettlement & Integration SupportResettlement support, material aid and integration workshops | Who: Refugees and community members seeking resettlement or integration support Access: Contact the provider · Appointment required Hours: Dandenong office: Monday–Friday by appointment only | Level 1, 329 Thomas Street, Dandenong, VIC 3175 Serves: South East Melbourne | (03) 9703 2555info@bakhtar.org.aubakhtar.org.au (opens in a new tab) |
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| Catholic Care VictoriaDandenong office · Asylum Seeker SupportPractical support, advocacy, referrals and material assistance for people seeking asylum | Who: Asylum seeker families and individuals Access: Referral from a service or worker · Appointment required Hours: Dandenong office: Monday, 9am – 5pm; Tuesday, 9am – 8pm; Wednesday–Friday, 9am – 5pm Cost: Free | Level 2, 33-35 Princes Highway, Dandenong, VIC 3175 Serves: South East Melbourne | 1800 123 228dandenong@catholiccarevic.org.aucatholiccarevic.org.au (opens in a new tab) |
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| Catholic Care VictoriaDandenong office · SETS Settlement Support & ProgramsSettlement case management, youth programs, adult training and information sessions | Who: Humanitarian entrants in their first five years of arrival in Australia Access: Referral from a service or worker · Appointment required Hours: Dandenong office: Monday, 9am – 5pm; Tuesday, 9am – 8pm; Wednesday–Friday, 9am – 5pm Cost: Free | Level 2, 33-35 Princes Highway, Dandenong, VIC 3175 Serves: South East Melbourne | 1800 123 228dandenong@catholiccarevic.org.aucatholiccarevic.org.au (opens in a new tab) |
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| Finding services3 services |
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| Coverage confirmed for Frankston |
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| Monash University Social Work ClinicFrankston Library · Social Work Support & Case ManagementFree counselling, case management, advocacy, help with forms and housing applications, wellbeing support and referrals | Who: Community members seeking practical, emotional or social-work support through the Frankston Library clinic Access: Walk in or contact the clinic Hours: Tuesday–Thursday at Frankston Library; current council material lists Tuesday/Thursday, 9.30am–3.30pm and Wednesday, 9am – 2pm Cost: Free | 60 Playne Street, Frankston, VIC 3199 Serves: Frankston | 0492 192 884Socialworkclinic@monash.edulibrary.frankston.vic.gov.au (opens in a new tab) |
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| Also available more broadly to people in Frankston |
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| South East Community LinksDandenong Station Community Connectors · CaseworkOn-the-ground support, service navigation and referrals | Who: People seeking immediate support or connection to local services Access: Contact the provider or use station outreach · Walk-in available Hours: Dandenong Station: weekdays, 1pm – 5pm Cost: Free | Dandenong VIC 3175 Serves: South East Melbourne | 03 9546 5255info@secl.org.ausecl.org.au (opens in a new tab) |
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| South East Community LinksFrankston Station Community Connectors · Community ConnectorsOn-the-ground support, service navigation and referrals | Who: People seeking immediate support or connection to local services Access: Contact the provider or use station outreach · Walk-in available Hours: Frankston Station: weekdays, 1pm – 5pm Cost: Free | Frankston VIC 3199 Serves: South East Melbourne | 03 9546 5255info@secl.org.ausecl.org.au (opens in a new tab) |
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