CivicRoute
Community support information for South East Melbourne
Search local services and find clear information about what is available, who can use it and how to get help.
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Immediate danger
If you or someone else is in immediate danger, call 000.
Call 000Urgent homelessness help
For urgent homelessness help in Victoria, call 1800 825 955.
Call 1800 825 955For other support, keep using the directory below. Service availability and access arrangements can change, so confirm important details with the provider.
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125 services found.
Community Connection Program – Kingston & Bayside
Free support for people who are homeless or at risk, including people in low-cost accommodation, rooming houses, caravan parks, supported residential services or sleeping rough
Access at a glance
Settlers Square – Dandenong Central
Friday community meal and food pantry support
Location: Dandenong
Access at a glance
Refugee Resource Hub
Foodbank groceries and essential items
Location: Dandenong
Access at a glance
SHARE - Rowville
Hot community meal, grocery essentials and fresh produce through the SHARE pantry, plus connection to other support
Location: Rowville
Access at a glance
Dandenong office
Location: Dandenong
Services at a glance
Food Relief & Vouchers
Food relief, vouchers and referrals
Appointment required · South East Melbourne. Check local eligibility
Resettlement & Integration Support
Resettlement support, material aid and integration workshops
Appointment required · South East Melbourne. Check local eligibility
Contact details differ between these services. Open service details to find the right contact.
Cheltenham Food Relief
Fortnightly emergency food hampers with pantry staples for people struggling financially
Location: Cheltenham
Access at a glance
Matt's Place – Chelsea
Weekly two-course community meal, morning tea, social connection and takeaway meals for guests who cannot dine in
Location: Chelsea
Access at a glance
Matt's Place – Cheltenham
Weekly two-course community meal, morning tea, social connection and takeaway meals for guests who cannot dine in
Location: Cheltenham
Access at a glance
Emergency relief, information, referral, advocacy, casework and other practical support for people experiencing hardship
Location: Hampton East
Access at a glance
Food Pantry
Crisis food and hygiene products
Location: Berwick
Access at a glance
Mental Health and Wellbeing Connect – Dandenong
Peer, therapeutic, cultural and practical support for families, carers, supporters and kin of people with mental health or substance-use challenges
Location: Dandenong
Access at a glance
Journey planning uses the maintained street address because this location is not currently shown as a reviewed map pin. Check current route and accessibility information before leaving.
Community Food Pantry
Community food pantry and food assistance
Location: Narre Warren
Access at a glance
Emergency relief including food, petrol, prescriptions, baby goods and travel passes
Location: Narre Warren
Access at a glance
Emergency relief including financial and material assistance
Access at a glance
Dandenong office
Location: Dandenong
Services at a glance
Counselling
Individual, couple and family counselling in person, by phone or online
Appointment required · Fee Paying · South East Melbourne. Check local eligibility
Asylum Seeker Support
Practical support, advocacy, referrals and material assistance for people seeking asylum
Appointment required · Free · South East Melbourne. Check local eligibility
SETS Settlement Support & Programs
Settlement case management, youth programs, adult training and information sessions
Appointment required · Free · South East Melbourne. Check local eligibility
Contact details differ between these services. Open service details to find the right contact.
Chelsea Community Support Service
Emergency relief including food vouchers and parcels, fresh fruit and vegetables, transport assistance, essential medication support, clothing and household goods, toiletries, bill assistance, information, advocacy and referrals
Location: Chelsea
Access at a glance
Free career advice, job-search and resume support, training/pathway advice, workshops, apprenticeship advice and job matching
Location: Dandenong
Access at a glance
Maternal and Child Health service network
Free maternal and child health appointments, child development check-ins, parenting support and group programs
Access at a glance
Link Worker Program
Free one-to-one help to find and connect with local community, aged, disability, carer, health, wellbeing, housing, crisis, family violence, employment, advocacy and practical support services
Access at a glance
Family Violence Domestic Pets Assistance Program
Free temporary safe care for domestic pets for up to 14 days while a Casey resident leaves family violence, with eligible pets also able to receive microchipping, desexing and registration
Access at a glance
Community Connector Program
Community navigation and connection to local support services, emergency relief, material aid, food vouchers, help applying for utility grants and assistance with fine-related issues
Location: Dandenong
Access at a glance
Knox Office
Location: Wantirna South
Services at a glance
Emergency Food Parcels
Prepared emergency food parcels containing essential food items for a few days of short-term food relief
Walk-in available · Free · Knox
Open Food Pantry
Appointment-based food pantry with staple foods, toiletries, fruit and vegetables
Appointment required · Free · Knox
Contact details differ between these services. Open service details to find the right contact.
Food relief
Location: Dandenong
Access at a glance
Crisis support and emergency relief including food, vouchers, fuel, prescriptions, baby goods and Myki passes
Location: Cranbourne
Access at a glance
Frankston telephone triage
Emergency food parcels and grocery vouchers, help with utility bills and vital medication expenses, essential travel costs, material assistance, information, advocacy and referrals
Access at a glance
South East Melbourne meal delivery
Fresh culturally diverse, halal and vegan-friendly meals delivered to recipients during scheduled program periods
Access at a glance
Location: Dandenong
Services at a glance
Community Meals
Free ready-made and community meals across the weekly meal program
Walk-in available · Free · South East Melbourne. Check local eligibility
Food Parcels
Fresh food parcels, pantry parcels and pet food at scheduled weekly times
Walk-in available · Free · South East Melbourne. Check local eligibility
Contact details differ between these services. Open service details to find the right contact.
Cranbourne Food Truck
Hot meals, fruit, vegetables and non-perishable food parcels
Location: Cranbourne
Access at a glance
Jireh Provide
Free homemade meals, hot showers, clothing/footwear and raw food supplies
Location: Cranbourne
Access at a glance
Dixon House, Clayton
Emergency relief including non-perishable food parcels, personal-needs supplies, practical support, information and referrals
Location: Clayton
Access at a glance
The Dove (temporary location)
Emergency food relief
Location: Doveton
Access at a glance
Each Boronia / Eastern Financial Counselling
Free financial counselling for money stress, debts, bills, creditors, financial-support options and budgeting
Location: Boronia
Access at a glance
Journey planning uses the maintained street address because this location is not currently shown as a reviewed map pin. Check current route and accessibility information before leaving.
Knox service via phone, online and outreach
Free legal advice and some casework across eligible legal matters, plus specialist programs and referrals
Access at a glance
Pathways / Community Connect – South East Melbourne
Outreach, navigation and practical support connecting adults with complex needs to housing, health and community services
Access at a glance
Food relief and material aid for families and individuals experiencing hardship
Location: Hampton Park
Access at a glance
Journey planning uses the maintained street address because this location is not currently shown as a reviewed map pin. Check current route and accessibility information before leaving.
Pakenham Hall
Thursday hot community meal and social support, with clothing, toiletries and emergency food supplies available for people in need
Location: Pakenham
Access at a glance
Ferntree Gully Community Meal
Free weekly community meal with dine-in and takeaway options, food parcels and fresh food when available
Location: Ferntree Gully
Access at a glance
Journey planning uses the maintained street address because this location is not currently shown as a reviewed map pin. Check current route and accessibility information before leaving.
Food Pantry
Free fruit, vegetables, bread and bakery items, with other food and material-aid items available when supplied
Location: Cranbourne
Access at a glance
Journey planning uses the maintained street address because this location is not currently shown as a reviewed map pin. Check current route and accessibility information before leaving.
Uniting Place
Location: Hampton Park
Services at a glance
Community Pantry
Free community pantry providing grocery food support
Walk-in available · Free · Service area not confirmed. Contact the provider
Community Lunch
Free community lunch served weekly
Walk-in available · Free · Service area not confirmed. Contact the provider
Dandenong Hub
Youth mental health and wellbeing support
Location: Dandenong
Access at a glance
Wantirna South Centre
Free confidential youth support across mental health, general health, alcohol and other drugs, and work or study
Location: Wantirna South
Access at a glance
Journey planning uses the maintained street address because this location is not currently shown as a reviewed map pin. Check current route and accessibility information before leaving.
Pakenham Centre
Free confidential support for young people across mental health, physical and sexual health, alcohol and other drugs, and work/study
Location: Pakenham
Access at a glance
Journey planning uses the maintained street address because this location is not currently shown as a reviewed map pin. Check current route and accessibility information before leaving.
Emergency Resources, Parkdale
Food parcels containing pantry items, fresh produce and bread for people facing hardship, with referrals to other Kingston agencies where needs fall outside the food-relief service
Location: Parkdale
Access at a glance
Hemmings Park
Free weekly community meal
Location: Dandenong
Access at a glance
Housing Support for Over 55s
Housing advice, advocacy, referrals, public-housing application assistance and support with eligible Knox sponsorship housing
Access at a glance
Emergency Relief Centre
Food relief, food parcels for people experiencing homelessness, pet food, personal packs, prescription vouchers, transport help, energy advocacy, short-term casework and information/referral
Location: Boronia
Access at a glance
Journey planning uses the maintained street address because this location is not currently shown as a reviewed map pin. Check current route and accessibility information before leaving.
Boronia Community Breakfast Program
Free hot breakfast, community connection and access to additional practical support and service links
Location: Boronia
Access at a glance
Journey planning uses the maintained street address because this location is not currently shown as a reviewed map pin. Check current route and accessibility information before leaving.
Bob's Place
Crisis supported accommodation, case management and advocacy
Location: Dandenong
Access at a glance
Cheltenham Entry Point
Housing advice, homelessness assessment, emergency shelter and crisis-accommodation access support
Location: Cheltenham
Access at a glance
Pakenham Community Pantry
Free self-service pantry with non-perishable and long-life food and packaged personal-hygiene items for people needing temporary food relief
Location: Pakenham
Access at a glance
Location: Dingley Village
Services at a glance
Food Pantry & Material Aid
Thursday food pantry with food parcels, frozen meals, milk, bread and donated essentials, plus practical emergency assistance such as grocery or fuel support when available
Walk-in available · Kingston
Financial Counselling
Financial counselling for unmanageable debt, budgeting and mortgage difficulties, with advocacy and practical support during financial crisis
Contact the provider · Kingston
The Manna House, Hallam
Regular community dinner and food support for people experiencing homelessness, low income or hardship
Location: Hallam
Access at a glance
Mental health treatment, care and wellbeing support
Location: Dandenong
Access at a glance
Cardinia – Pakenham
Free mental health treatment, care and wellbeing support for adults through the Cardinia Mental Health and Wellbeing Local
Location: Pakenham
Access at a glance
Journey planning uses the maintained street address because this location is not currently shown as a reviewed map pin. Check current route and accessibility information before leaving.
Mentone CAIB
Immediate crisis assistance including food vouchers, food parcels and help with overdue bills, plus information, referrals, advocacy and practical financial support
Location: Mentone
Access at a glance
Primary Health Clinic & Needle and Syringe Program
Location: Dandenong
Services at a glance
Primary Health & Pharmacotherapy
Primary Health Clinic: pharmacotherapy, specialised health care, nursing and mental health support for people who inject drugs
Appointment required · Free · South East Melbourne. Check local eligibility
Needle & Syringe Program
Needle and Syringe Program, harm-reduction equipment, advice and free naloxone
Walk-in available · Free · South East Melbourne. Check local eligibility
Contact details differ between these services. Open service details to find the right contact.
Clayton Office
Free legal advice and assistance across eligible general, family and tax matters, with phone and onsite appointments
Location: Clayton
Access at a glance
Frankston Library
Free counselling, case management, advocacy, help with forms and housing applications, wellbeing support and referrals
Location: Frankston
Access at a glance
Food parcels, food vouchers and some fresh food, plus help with prescriptions, essential travel, utility-related assistance, nappies, education costs, budgeting, information and referrals
Location: Mount Waverley
Access at a glance
Journey planning uses the maintained street address because this location is not currently shown as a reviewed map pin. Check current route and accessibility information before leaving.
MOCSIS, Oakleigh
Emergency relief including food vouchers and other practical assistance, plus information, advocacy, form-filling support, referrals and No Interest Loans information
Location: Oakleigh
Access at a glance
Mornington Support Centre
Emergency relief including food, vouchers, transport assistance, utility relief, material support, advocacy and referrals
Location: Mornington
Access at a glance
Food Pantry, Garfield
Community food pantry open five days a week plus scheduled food-relief collections with pantry staples and fresh items
Location: Garfield
Access at a glance
Statewide phone and online service
Free confidential financial counselling, practical advice and support with debt and financial difficulty by phone and live chat, with connection to local face-to-face counselling where needed
Access at a glance
Shepherd's Table, Narre Warren
Free sit-down community meals on the first and third Saturday of each month, with food parcels and essential groceries for people experiencing hardship
Location: Narre Warren
Access at a glance
Journey planning uses the maintained street address because this location is not currently shown as a reviewed map pin. Check current route and accessibility information before leaving.
Weekly food support in partnership with Hands & Feet Australia for local people who need practical food assistance
Location: Pakenham
Access at a glance
Journey planning uses the maintained street address because this location is not currently shown as a reviewed map pin. Check current route and accessibility information before leaving.
St Aidan's Anglican Church, Carrum
Emergency and ongoing food relief for people experiencing financial difficulty
Location: Carrum
Access at a glance
South East visiting services
Services at a glance
General Legal Advice
Free legal advice on a broad range of family, criminal and civil law matters for people within PCLC's current general-advice catchment
Appointment required · Free · Verified for Cardinia, Casey, Frankston, Kingston and Mornington Peninsula. Other areas may also be eligible
Tenancy Assistance & Advocacy
Tenancy advice, ongoing assistance and VCAT representation for eligible private tenants, rooming-house and caravan-park residents
Appointment required · Free · Cardinia, Casey, Frankston, Greater Dandenong, Kingston and Mornington Peninsula
Rowville Crisis Care Centre
Location: Rowville
Services at a glance
Emergency Food Relief
Short-term emergency food relief through provider food rooms for people experiencing hardship
Appointment required · Free · Verified for Knox. Other areas may also be eligible
Prescription Assistance
Assistance with obtaining no-cost or low-cost CON/PBS prescription medication through Community Care
Appointment required · Free / low cost depending on prescription arrangement · Verified for Knox. Other areas may also be eligible
Weekly food parcels plus essential personal-care and sanitary items, with emergency support packs and community connection
Location: Rowville
Access at a glance
Journey planning uses the maintained street address because this location is not currently shown as a reviewed map pin. Check current route and accessibility information before leaving.
Langwarrin base
Free Tiffin meal pickup
Location: Langwarrin
Access at a glance
Free Food Delivery
Free food delivery
Access at a glance
Dandenong Station Community Connectors
On-the-ground support, service navigation and referrals
Location: Dandenong
Access at a glance
SECL Dandenong
Location: Dandenong
Services at a glance
Food Parcels
Food parcels and emergency food assistance
Appointment required · Free · Greater Dandenong
Medication & Chemist Vouchers
Medication assistance including chemist vouchers
Appointment required · Free · Greater Dandenong
Transport Assistance
Transport assistance including Myki and petrol support
Appointment required · Free · Greater Dandenong
Contact details differ between these services. Open service details to find the right contact.
SETS - South East Melbourne
Services at a glance
Settlement Casework
Settlement casework, information, advocacy and referrals
Email or contact the provider · Free · Cardinia, Casey and Greater Dandenong
Settlement Training & Programs
Settlement training, information sessions and capacity-building programs
Email or contact the provider · Free · Cardinia, Casey and Greater Dandenong
Frankston Station Community Connectors
On-the-ground support, service navigation and referrals
Location: Frankston
Access at a glance
SECADA intake and counselling network
Alcohol and other drug intake, assessment, counselling and connection to treatment across the SECADA service network
Access at a glance
Springvale Office
Free confidential legal advice, assistance and representation on eligible matters
Location: Springvale
Access at a glance
Journey planning uses the maintained street address because this location is not currently shown as a reviewed map pin. Check current route and accessibility information before leaving.
Rosebud Support Centre
Food parcels and material aid, public transport costs, pharmacy and education costs, utility assistance, information, referrals, practical assistance and case-management support
Location: Rosebud
Access at a glance
Southern Peninsula Homeless Connections
Street-based assertive outreach for people sleeping rough, including basic-needs support, housing navigation, health and wellbeing connections, advocacy, referrals and care coordination
Access at a glance
Material aid relief including food, food vouchers, medication and household necessities, delivered through volunteer home visits with connection to local support agencies
Location: Springvale
Access at a glance
Berwick-area mobile outreach
Services at a glance
Soup Van
Mobile soup van providing hot soup, sandwiches, snacks, drinks, food support and social connection
Walk-in available · Free · Narre Warren / Hampton Park / Berwick and surrounds. Check eligibility
Mobile Pantry
Mobile pantry with free pantry staples, bread, fruit and vegetables
Walk-in available · Free · Narre Warren / Hampton Park / Berwick and surrounds. Check eligibility
Welfare Assistance / Home Visitation
Free confidential welfare assistance with local conference/home-visitation support that may include food or food vouchers, clothing, furniture, utility-bill support, budget support, information and advocacy
Access at a glance
Community Care, Glen Waverley
Community Care Foodbank providing food and other material support for people experiencing financial stress or hardship
Location: Glen Waverley
Access at a glance
Journey planning uses the maintained street address because this location is not currently shown as a reviewed map pin. Check current route and accessibility information before leaving.
Tanti House – Mornington Generous Hearts
Free fresh fruit and vegetables, bread and limited packaged goods, with community connection and other Tanti House supports available during programmed hours
Location: Mornington
Access at a glance
Good-quality clothing and household goods through crisis assistance
Location: Endeavour Hills
Access at a glance
Family violence and child/family wellbeing support, assessment, safety planning, crisis support and referrals
Location: Dandenong
Access at a glance
Dandenong Salvos
Location: Dandenong
Services at a glance
Financial Support
Financial assistance for eligible people in crisis, including vouchers for food, fuel or electricity, plus referrals to other support services
Call for intake · Free · Greater Dandenong
Doorways Case Management
Strengths-based case management, practical support, goal planning and referrals for people experiencing hardship or crisis
Appointment required · Free · Greater Dandenong
Community Food Parcels
Free food parcels containing fresh and packaged groceries for people experiencing food insecurity or an emergency
Walk-in available · Free · Greater Dandenong
Contact details differ between these services. Open service details to find the right contact.
Employment Plus Local
Employment support to help eligible refugees, people seeking asylum and migrants find paid work and settle into the community while waiting on visa outcomes
Access at a glance
COACH Community Mentoring
One-to-one mentoring intended to help individuals and families build goals, confidence and stability
Access at a glance
Pakenham Doorways
Food assistance, financial assistance, material aid, financial literacy, financial counselling and job advocacy for people experiencing hardship
Location: Pakenham
Access at a glance
Parent Pathways – Pakenham
Free voluntary mentoring, personalised support and financial assistance for eligible parents and carers working toward personal, study or employment goals
Location: Pakenham
Access at a glance
Foodbank & Outreach
Free food parcels and pre-cooked frozen meals
Location: Seaford
Access at a glance
Journey planning uses the maintained street address because this location is not currently shown as a reviewed map pin. Check current route and accessibility information before leaving.
Location: Narre Warren
Services at a glance
Community Meals
Free freshly cooked three-course community meals and connection to onsite support
Walk-in available · Free · General Community. Check eligibility
Grocery Food Relief
Free grocery food relief for people experiencing hardship
Walk-in available · Free · City of Casey / Cardinia Shire. Check eligibility
Contact details differ between these services. Open service details to find the right contact.
Journey planning uses the maintained street address because this location is not currently shown as a reviewed map pin. Check current route and accessibility information before leaving.
Cranbourne
Food pantry and grocery support, with an initial interview and broader support where available
Location: Cranbourne East
Access at a glance
Journey planning uses the maintained street address because this location is not currently shown as a reviewed map pin. Check current route and accessibility information before leaving.
Individual and family counselling for people impacted by alcohol or drug use
Access at a glance
Ringwood Homelessness Crisis Entry Point
Homelessness information, crisis support, housing assessment and referral to accommodation or other housing supports for the Knox area
Location: Ringwood
Access at a glance
Journey planning uses the maintained street address because this location is not currently shown as a reviewed map pin. Check current route and accessibility information before leaving.
VACCA Dandenong
Location: Dandenong
Services at a glance
Emergency Relief
Emergency relief including food vouchers, utility assistance and other material aid
Contact the provider · Free · South East Melbourne. Check local eligibility
Furniture & Essential Material Aid
Material aid including furniture, whitegoods, food/store/fuel vouchers and utility relief
Contact the provider · Free · South East Melbourne. Check local eligibility
Contact details differ between these services. Open service details to find the right contact.
Housing and crisis accommodation access/referral
Access at a glance
Rosebud Youth and Community Band Hall
Free nutritious meals, support, companionship and a welcoming place for people needing food assistance
Location: Rosebud
Access at a glance
Dandenong housing access point
Initial assessment, housing advice, advocacy and referrals
Location: Dandenong
Access at a glance
Journey planning uses the maintained street address because this location is not currently shown as a reviewed map pin. Check current route and accessibility information before leaving.
Community Pantry
Community pantry with fresh produce, pantry staples and personal care essentials
Location: Dandenong North
Access at a glance
Hastings Support Centre
Location: Hastings
Services at a glance
Emergency Relief
Emergency relief including food and material aid, information and advocacy for people in the Western Port region
Walk-in available · Free · Western Port region. Check eligibility
Housing & Homelessness Support
Housing and homelessness support for people who are homeless or experiencing acute housing crisis
Appointment required · Free · Western Port region. Check eligibility